The BRO Down

Patient Appreciation

At BRO, we appreciate patients and their families who put their trust in us for their orthodontic care. Among the ways we say thank you are:

  • Patient Rewards Program

    Good hygiene and being on time for your check-ups and adjustments are important for successful orthodontic treatment. To make coming to the orthodontist more fun, kids choose something out of our prize box at each visit. And when kids have excellent hygiene, we reward them with color choices for their braces’ rubber bands.

    Both kids and adult patients receive a rewards card during the initial visit. You can earn points in lots of ways:

    – be on time for appointments

    – wear your appliance and rubber bands as instructed

    – maintain excellent oral hygiene

    – refer friends

    – participate in contests

    – wear your BRO t-shirt to your appointments

    Use the points you earn to play games online, win prizes, order gift cards and more!

  • Patient Appreciation Events

    BRO hosts appreciation events for patients, their family members and friends. Seasonal events have included Asheville Tourists games at McCormick Field with pre-game cook-outs and picnics, flash mobs and prizes. And reserved BRO seating at the Southern Conference Basketball Tournament.

  • Contests

    From coloring contests for our youngest patients to raffles for iPads, day trips, dining out and other prizes, our contests add to the fun of being part of the BRO family.

Newsletter Signup

Want helpful tips and useful info about orthodontics? Keep in touch with our BRO Down newsletter! We’ll email you quarterly issues.

  • Name
  • This field is for validation purposes and should be left unchanged.
Newsletter Cover

From the Blog / BRO News

Fun, fresh and informative, our bloggers have great ideas about everything from living with braces to reasons to smile. Check out – and share – some recent posts here!

Image of Morgan who works as an orthodontic treatment coordinator in Hendersonville

BRO Staff Spotlight: Meet Morgan

Each week, we like to shine a light on one of the amazingly talented folks that comprise our team here at BRO. Through these spotlight features, our goal is to familiarize our patients and the BRO community in general with the amazing people…
Invisalign patient dressed as Frankenstein for Halloween in Asheville

How to Keep Your Invisalign Clean This Halloween

You already know that we are big fans of Halloween here at BRO, but admittedly things can get sticky during this time of year if you have braces or Invisalign. As one of the top providers in North Carolina, we want to make sure our Invisalign…
Girl excited about getter her new braces in Asheville

20 Things You Should Know Before Getting Braces

So, you’ve found yourself curious of braces? Perhaps your teeth are a little crooked, or your daughters overbite needs some help. Whatever the reason, you’re not alone: over four million Americans are wearing braces at this very moment.…