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Emergency Care

BRO is here to help if you have an orthodontic emergency – which fortunately is rare! We have staff on call 24/7 to guide you – or to come to the office – after hours, if needed.

Call our office if you experience severe pain or have a painful appliance issue that you can’t handle yourself. We’ll schedule an appointment for you as soon as possible to resolve the problem.

Here are some troubleshooting tips that can help you tackle common problems yourself until you can get to our office. But even if you’ve alleviated your discomfort, please call our office at 828-585-6045 to schedule an appointment for your BRO doctor to check or further repair the problem. Wearing a damaged appliance for an extended time could disrupt your treatment plan.

General Soreness

Your mouth may feel sore when you first get your braces on or after they are adjusted. For the first three to five days, it’s common for teeth to be tender when you bite down. Stick to a soft diet until your teeth don’t hurt when you chew.

Your cheeks, lips and tongue may become irritated for one to two weeks, too, as they become accustomed to the surfaces of your braces. Apply wax to your braces to reduce this feeling.

Sore spots can be relieved with a warm salt-water mouth rinse. Dissolve one teaspoon of salt in eight ounces of warm water, and rinse your mouth thoroughly. Applying Orabase – available at pharmacies and drug stores – to the painful area also may help. If the tenderness is severe, take acetaminophen (Tylenol brand), ibuprofen (Motrin, Advil brands) or whatever pain reliever you typically use for headache or body aches.

Visit our life with braces page for more helpful ideas.

Poking Wire

Using a pencil eraser, gently push the poking wire down – or place wax on it.

Loose or Broken Appliance

If a wire or other appliance element is poking you, apply wax to the uncomfortable part.

If a part falls out, don’t discard it. Put it in a clean plastic baggie and bring it with you to your appointment.

Loose Wire

Using small needle nose pliers or tweezers, try to put your wire back into place. Use dental floss to secure the wire, tying the floss around the bracket if your colored o-ring is missing.

If the result is uncomfortable, try covering the end with wax. If the wax buffer doesn’t help, as a last resort use a small fingernail clipper to snip the wire behind the last tooth to which it is securely fastened. If the wire end still is sharp, place wax on it.

Loose Bracket

If your bracket or band is loose but still attached to the wire, leave it in place. Put wax on it if needed to reduce discomfort until your appointment.

We’re here to get you smiling again!

We hope the troubleshooting tips helped for now. Give us a call at 828-585-6045 for a comfort appointment, appliance repair or checkup.